Our Story

Throughout our corporate careers, we’ve had the privilege of working with organisations that consistently achieved profitable growth by focusing on continuous alignment and exceptional customer value, using various frameworks and principles.

In 2017, we founded our first business Choice to Growth, to help businesses, leaders, and teams reach their full potential by helping them align on why customers choose a provider in their category, and then build perceived competitive advantage on factors that matter deeply to the most valuable customers.

In 2019 we established Premiumisation Partners, as our clients asked us to expand our services to help them develop and implement premiumisation strategies that use a broader set of frameworks, diagnostics, data and partners, as well as our original choice based growth strategy approach.

We typically help teams create alignment and business growth through our foundational Value Growth Accelerator service, or tailored solutions and steps.

Our Why

We are in business because we love helping people and companies discover and achieve their potential.

Our mission is to help companies create profitable growth by continuously aligning their resources to deliver exceptional customer value.

We believe in the transformative power of differentiated brands and inspired teams.

We thrive on being at the heart of ensuring strategy, creativity, and rapid implementation lead to positive outcomes for all stakeholders. 

We strive to continuously provide exceptional value to others (VTO).

Founders

image of business owners Jonathan Coles and Iain Good

Jonathan Coles

Jonathan has extensive experience in business development, sales, marketing, and senior management with leading global brands. 

He is passionate about aligning teams to deliver exceptional customer experiences, build competitive advantage, elevate performance, enhance pricing power, and drive stronger financial returns.

Iain Good

Iain has been a leader with marketing services agencies, orchestrating the brand management for all stakeholders of many premium brands. 

He has consulted to 200+ organisations on their growth strategy, with a focus on aligning staff to create exceptional customer value that delivers profitable growth, thereby truly realising their potential.

Our Partners

We work with in-house teams or can provide a tailored client solution with our network of creators.

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Head & Heart

A creative agency specialising in advertising, content, and branding that engages both head and heart.

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Friendly Persuasion

Craftsman in turning the English language into a powerful point of difference.

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Sling & Stone

A global PR and communications agency; unearthing, crafting and sharing the stories of the most ambitious brands shaping the future of how we live, work and play.

Ultimate Edge

Media strategy and buying, creative production, marketing automation, and intelligence—delivering a fully integrated, closed feedback loop to track, measure and optimise performance.

Mindshop

The global network, empowers us with diagnostic tools, resources and training to provide tailored advisory services to our clients in areas such as Growth, Profit, Leadership, Strategy and Implementation, all with a the foundation of their Change Success model. 

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Roy Morgan

Australia's leading Consumer, Industry and Market Research company, provide unparalleled market understanding and access to NEO audiences.

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The Right Customer

As founders and specialists in the NEO mindset, we provide the pathway to the highest spenders, future shapers, and market leading consumers. Making it simple to target the customers who will drive success and profitability through digital and social channels, supported by all the knowledge required to optimise your tactics and content.

Interested in Premiumisation services?